Project Details
GuamBantu Legal Aid Management System
GuamBantu is an integrated web-based legal aid application and management system. It lets eligible Malaysians apply for legal aid online — reducing the need to visit branches in person — and lets legal aid officers, lawyers, branch managers, and HQ admins review and process those applications end-to-end.
The platform is split into two core modules: an Online Application System with a guided multi-step form, real-time progress tracker, and eligibility self-assessment; and an Applicant Management System for automated intake and eligibility screening, document review and approval, and organized document storage.
It supports seven distinct user roles — Applicant, Lawyer, JBG Officer, Branch Manager, Pembantu Tadbir, HQ Admin, and Super Admin — each with their own dashboard and workflows including new case intake, fast-track bail handling, claim submission, payment processing, account approvals, and PDF generation for claims, receipts, and memos.